OPTOMETRY — REVENUE LEAK REPORT
You're Sitting on $40,000 - $200,000 in Stalled Revenue.
Patients came once, had an exam, maybe bought eyewear. Their 2-year recall came and went. They didn’t leave unhappy – they just forgot about you.
- $40,000 - $200,000 sitting in inactive patient records over 12 months old.
- 15 - 30% annual patient churn at independent optometry clinics.
- $4,000+ lifetime value of one loyal patient, lost to forgetting.
OPTOMETRY — REVENUE LEAK REPORT
You're Sitting on $40,000 - $200,000 in Stalled Revenue.
They came to your clinic once. They had their eye exam. They may have even purchased
premium glasses or contact lenses. But when their 2-year recall reminder came, they
never returned and you lost their lifetime value forever.
These are dormant patients existing patients who haven’t booked in 12+ months.
They’re not unhappy. They’ve just forgotten about you.
$40,000 – $200,000
15 – 30%
$4,000+
Meet the Receptionist That Unlocks Your Dormant Revenue.
Trained On Your Exact Offerings
- Premium eyewear designer frames, progressive lenses, and high-index prescriptions.
- LASIK, SMILE, PRK laser eye surgery
- Cataract surgery, premium IOL consultations
- Prescription contact lenses, ongoing care
What It Handles, Start to Finish
- 24/7/365 call answering capture patients, day or night.
- 100% of calls from start to finish no human interaction required.
- Proactive 2-year recall reminders so patients never forget their next scheduled eye exam.
- Follow-up calls for premium eyewear upgrades, lens options, and new collections.
- Automated reactivation campaigns reach out to dormant patients who haven't visited in 12+ months and invite them back.
Your patients will just know your clinic never forgets about them.
OPTOMETRY — REVENUE LEAK REPORT
You're Sitting on $40,000 - $200,000 in Stalled Revenue — Without Even Realising It.
Patients came once, had an exam, maybe bought eyewear. Their 2-year recall came and went. They didn’t leave unhappy – they just forgot about you.
- $40, 000-$200, 000 sitting in inactive patient records over 12 months old.
- 15-30% annual patient churn at independent optometry clinics.
- $4, 000+ lifetime value of one loyal patient, lost to forgetting.
They’re not leaving because they’re unhappy. They’re leaving because nobody’s calling them back.